Want Return Rate Zero? Just Ask

Throughout history, the power of 'just asking' has often been underestimated.  Yet, it's one of the most straightforward and practical techniques to achieve desired outcomes, both in personal life and in business.  This blog explores the incredible impact of this simple approach, starting with the innovative case of ReKeepIt in the eCommerce world.   ReKeepIt: Revolutionizing eCommerce Returns with a Simple Question ReKeepIt has pioneered a strategy that drives brands toward Return Rate Zero. How?  By simply asking buyers to commit to not returning their purchases in exchange for a reward. This direct approach has proven to be incredibly effective.  Retailers have seen a significant decrease in return rates, exemplifying the power of direct communication and the willingness of people...

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Reduce Your Returns With Rewards

To get ahead in 2024, you need to set yourself apart from the competition. With ReKeepIt, unlock the hidden potential of your online store.  In the world of eCommerce, certain challenges seem daunting, with high product return rates being one of the least favorable behaviors faced by retailers. But what if these challenges could be transformed into opportunities?  This blog delves into the secret of reversing returns with the right rewards.  Here, we unravel the power of rewards in reshaping customer behavior, proving that even the most undesirable shopping habits can be redirected for the betterment of your business. Let's explore how the right rewards can not only fix, but also help your Shopify store flourish. The Power of Direct Commitment...

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The Real Cost of Returns: The Ultimate 8-Point Tear Down

Returns are a poison that kills online businesses.  Secretly undoing countless hours, days, weeks, months, and years in a matter of moments.  The cost of a return doesn’t stop with the cost of the product, it goes much much further, so let’s break it down:  Return Rate: First, the basics… The return rate is the percentage of products sold that are returned by customers. For instance, if an online retailer has a return rate of 25%, it means that for every 100 items sold, 25 are returned. This is a significant number, considering the average return rate for eCommerce in the US hovers around this benchmark. Cost of Returns: Each return incurs several costs: Shipping Costs: The brand often covers...

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